Help & Delivery

Browse the shop, add cases to your cart and check out online — or call +1-555-010-0142 and our trade team will raise the order with you. Orders placed before noon dispatch the same working day.

We deliver across the metro area Monday to Saturday on scheduled wholesale rounds. Delivery is free on orders over $150; a $9.50 round fee applies below that. Prefer to collect? Choose depot pickup at checkout and your cases are ready within four working hours.

Every order confirmation email carries a tracking link with your delivery window. Vans run in morning and afternoon rounds — if your slot changes, we text the number on your account before 8am on the delivery day.

If anything arrives below grade, photograph it on arrival and tell us within 24 hours. We credit or replace fresh lines in full — no forms, no quibbles. Ambient lines can be returned unopened within 14 days.

No — anyone can check out as a guest. A free trade account (approved within 48 hours) unlocks case-deal pricing, order history, saved lists and priority delivery slots.

Yes — trade gift cards from $25 to $500, redeemable against any order online or at the depot counter. Call the trade team and we will issue one the same day.

We use your details only to run your orders, deliveries and account — never sold, never shared with marketers. Order emails include an unsubscribe link, and you can ask for your data to be removed at any time via the contact page.